Customer service essay
a happy customer will most likely refer their friends and relatives to a company that they have had a good experience with. My experience involved a waitress at a restaurant in Savannah, GA Longhorn steakhouse. As a part of this application, the service example I can closely look myself providing is Retail customer service. When establishing Raving Fans you will understand the needs of the customers, do what it takes to attract customers, and go a little above and beyond to keep those valuable customers. This is something that your organization wants to avoid, which is why the people you select to interact with customers are so important. Importance Of Customer Service Essay 623 words - 2 pages Importance of Customer Service Introduction Todays organizations fail to realize the value of their customers when it comes to the success of their business. High quality customer service helps to create customer loyalty.
When working with or serving others we should put ourselves in the customers shoes and think how would I like to be treated in this situation? Services are processes that provide time, place, form, problem solving or experiential value to receiver (lovelock, Patterson. Why is good customer service important?
At that point I was mad and I was not hungry anymore, I was too pissed off to eat. A positive impression will create goodwill and relationship between them and the organization. tags: Customer satisfaction. The number of retail establishments in the country is estimated to be over 400,000.However, most of these are home-based industries. Training is also very important. At the end of the day the customer is the only person that can tell you what they want and how well you are doing at providing that. The Importance of Knowing How to Provide a Service 944 words - 4 pages vary not only in terms of variability but also in terms of consumers expectation.